The DVD/BD player menu should be set to recognize Dolby® Digital 5.1 and/or DTS™ 5.1 multi-channel audio.
NOTE: The multi-channel audio track on most domestic (Region 1) DVD/BD software titles will be in English. The DVD/BD software menu can be accessed using the remote control for the DVD/BD player by doing the following: The multi-channel audio track must be selected from the DVD/BD software menu.This is often found when viewing older films that were converted to the DVD/BD format. The DVD/BD software may not contain a multi-channel audio track. Verify that the DVD/BD disc is encoded with a multi-channel audio track.The DVD/BD player must be connected to the A/V receiver with a digital cable (optical or coaxial).If it is set to AMP+TV, the sound will be output from the TV speakers however, you cannot playback multi-channel software.
Verify that HDMI® audio is set to AMP in the Audio Settings menu.Check whether the digital audio output of the selected input is not assigned to another component.Check whether the setup on the playback component is set to multi-channel sound.Check whether the input source of the software being played back corresponds to the multi-channel format.Check that the playback component is connected to a digital jack and that the input is selected properly on the A/V receiver.IMPORTANT: If model-specific information is needed to complete any of the steps in this solution, refer to the instructions supplied with the product. Follow the steps below to troubleshoot if the blue light does not illuminate: The blue multi-channel decoding indicator should illuminate when the Audio/Video (A/V) receiver is decoding a multi-channel audio track from a DVD/Blu-ray Disc™ player, a DSS receiver or a PlayStation®3 (PS3™) system.